TERMS AND CONDITIONS FOR ALL SERVICES FROM DATAFOLKA AS
Datafolka AS offers IT services to many clients, and we got a responsibility to protect each client and to provide the best service we can deliver. The following terms and conditions apply to all Datafolka clients:
Billing and invoice
We have different payment options for our services, depending on the service type and customer relationship. If you are not satisfied within the first 30 days of using SystemCare, we are happy to provide you with a full refund. (30-day refund applies only to Systemcare, not support or other services). We accept Visa, Master Card, Vipps and other forms of payment. There is no valency for Systemcare at the “month to month” subscription.There is an automatic renewal agreement after each term of office if we do not receive notification of anything else.
All customers are billed based on date of first activation. If you do not pay for renewal of the service within 5 days of deactivation, your account will be suspended. If you do not pay for renewal of the Services within 30 days of deactivation, your account will be terminated. You will receive a reminder by mail during this period.
Systemcare is used to protect and preserve the machine and systems running on the machine. Besides scanning for viruses, documents, images and other similar files are not touched by Systemcare. Systemcare and their technicians who do assignments to our customers help to ensure that your sensitive data, documents, passwords, etc. are kept safely. Systemcare and their technicians have self-imposed confidentiality for all information they come into contact with through support and customer contact.
Policy for acceptable use
We are here to help our customers. We want our customers to be able to come to us with all their problems and concerns that involve data. Therefore, we have a duty of confidentiality about what we get to know when we help. However, you are responsible for what you use data to and what is on your own machine and systems. You can not backup our systems of anything that violates Norwegian law. In the text below, the same message is formulated in a way that prevents us from getting into a situation that is pinching us because of something that has been done by our customers:
All services offered by Datafolka AS may only be used for legitimate purposes. Transmission or storage (on our systems / backup) that violates Norwegian law is prohibited. This includes but is not limited to: material with copyrights, material that is perceived as threatening. The Customer agrees that Datafolka and Datafolk’s employees shall not be involved in information, material or actions that are not permitted by Norwegian law. Customer acknowledges that the services offered are of such nature that there are many reasons why the services may be interrupted without the neglect of the company and that damage resulting from a service interruption is difficult to determine. Therefore, the Customer agrees that Datafolka shall not be held liable for any forms of damage arising from such causes beyond the direct and exclusive control of Datafolka. Customer further acknowledges that Datafolka’s responsibility for own negligence should in no case exceed a sum that is the equivalent price that the customer pays for Datafolka services during the period during which the damage occurred. Datafolka shall in no case be held liable for any special or consequential damages, loss or damage. Unlawfulness in all forms, including but not limited to unauthorized distribution of copy-protected material, software or other data, harassment, fraud, etc.
You agree that you use Datafolka’s services and facilities at your own risk. Datafolka AS specifically disclaims all warranties of merchantability and utility for specific purposes. Datafolka shall in no case be held liable for any loss, loss of data, or any other commercial damage, including but not limited to special, incidental, consequential or other damages. The Customer confirms that it shall defend, replace, assist and hold Datafolka AS harmless from any and all claims, losses, costs, including reasonable attorney’s costs incurred against Datafolka AS, its agents, employees or management and owners. Customer confirms that it will defend, replace and hold Datafolka AS harmless from damages and liabilities arising from any damage to any person or property caused by products sold or otherwise distributed in connection with Datafolka AS’s server.
Datafolka AS reserves the right to make agreed changes to customers’ computer systems within the agreement when it is in the customer’s interest. Systemcare will try to fix problems, but there is no guarantee that it is possible. Datafolka AS disclaims all liability for any damages or losses that arise while attempting to solve problems with a machine.
Limitation of Liability
Datafolka AS shall not be held liable for any alleged damages, including incidental and consequential damages, which arise during maintenance, support or inaccessible for any reason. Furthermore, Datafolka shall not be held liable for alleged damages, including incidental or consequential damages resulting from corrupt or erased data in any form from customers’ machines or from Datafolka AS’s servers or IT systems. All damages shall be limited to immediate termination of service.
Datafolka AS can not be held responsible for downtime, data crash or data loss. We can not be held responsible for estimated earnings that a customer would have had if their computer system worked properly. Certain services offered by Datafolka AS will be resold. Therefore, some software, hardware and equipment are not directly owned or developed by Datafolka AS. Datafolka AS has the right to change any of the items in this document without notice.
By accepting these terms, Datafolka allows the customer to use the customer’s name and logo in marketing material both digitally and in print media.
If the customer wishes to prevent Datafolka from using the customer’s name and logo in marketing materials, Datafolka must have written notice of this by e-mail to [email protected]